Privacy Policy

Effective date: September 30, 2026

PWD Entertainment, LLC

U.S. Residents-only Notices

If you reside in the United States, please review U.S. State Privacy Rights and U.S. Biometric Data Notice. If you are a resident of Washington or Nevada, please additionally see and review our Consumer Health Data Notice. If you are a resident of California, please see and review our California Notice at Collection.

This Policy

This privacy policy (the “Policy”) explains how PWD Entertainment, LLC (“Sheer,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal data when you use the Sheer mobile application, website, and related services, including matching, AI Bot Features, safety and moderation processes, and enforcement of the Community Guidelines and Child Safety Standards Policy. Please read it carefully.

Jurisdiction-specific supplements appear after the main Policy. Each supplement applies only to residents of the jurisdiction identified in its heading and only to the extent applicable law requires different or additional disclosures.

Adults-Only Service

The Service is intended solely for individuals who are at least 18 years old. Sheer may require age assurance, real-person checks, photo verification, or identity verification before or during use of the Service (as defined below).

Contents

1. Scope and local supplements

2. Adults-only service and age assurance

3. Personal data we collect

4. Sensitive and special-category data

5. How we collect personal data

6. How we use personal data

7. Legal bases for EU/EEA and UK residents

8. Profiles, discovery, and visibility

9. Private messages and communication analysis

10. AI and automated systems

11. Identity verification and biometrics

12. Location

13. Events

14. Purchases, subscriptions, and app-store information

15. Cookies, SDKs, analytics, attribution, and marketing

16. How we disclose personal data

17. International transfers and data residency

18. Retention

19. Controls and legal rights

20. Security

21. Account deletion

22. Children and minors

23. Changes to this Policy

24. Contact information

Jurisdiction-specific privacy supplements

Canada

European Union / EEA

Kazakhstan

Russia

Türkiye

United Kingdom

United States

1. Scope and local supplements

This Policy applies when you use the Sheer mobile application (the “App”), our website at https://sheer.dating/ and any related webpages that we control (collectively, the “Website”), and the account, profile, discovery, matching, messaging, AI Bot, event, subscription, safety, moderation, support, and other features that we provide through the App or Website (collectively, the “Service”).

In this Policy, “personal data” includes “personal information,” “personally identifiable information,” and similar terms used in applicable privacy laws. It does not include information that applicable law treats as anonymous, de-identified, or aggregated, provided we maintain and use that information in the manner required to preserve that status.

The Service is intended only for adults. You must be at least 18 years old and otherwise legally eligible to use it. Section 22 explains how we address suspected underage use. The Community Guidelines and Child Safety Standards Policy describe related conduct and safety rules.

Jurisdiction-specific supplements appear after Section 24. Each supplement applies only to residents of the jurisdiction identified in its heading and only to the extent applicable law requires different or additional disclosures. If a supplement conflicts with the main Policy, the applicable supplement controls. For other jurisdictions, this main Policy applies, and Sheer may provide additional local or feature-level notices where required.

2. Adults-only service and age assurance

You must be at least 18 years old to create or use an account. We may request your date of birth and require age assurance, real-person checks, photo verification, identity verification, or similar steps before account creation or at any time while you use the Service. We may repeat a check when we identify possible underage use, impersonation, fraud, account compromise, or another integrity or safety risk.

Verification may be performed by one or more service providers and may involve a selfie, liveness capture, face analysis, identity document, age estimation, or related signals. Depending on the method, Sheer may receive only a result, status, score, reference identifier, or reason code rather than the underlying image, video, document, or biometric template.

We use age-assurance and verification data only for eligibility, identity or photo consistency, account integrity, security, fraud prevention, safety, appeals, audits, and related legal or compliance purposes. We do not use verification biometrics for advertising. We retain verification data as described in Section 18 and, where applicable, the U.S. Biometric Data Notice and Retention Policy.

If you do not complete required verification steps, we may deny, restrict, suspend, or terminate access to the affected feature or the Service, subject to any alternative method or other protection required by applicable law.

3. Personal data we collect

Depending on the features you use, permissions you grant, and information you choose to provide, we may collect the following categories of personal data:

4. Sensitive and special-category data

Because Sheer is a dating and social-discovery service, we may process information that applicable law treats as sensitive, special-category, biometric, precise-geolocation, consumer-health, or similarly protected data. This may include sexual orientation, sex life or sexual preferences, race or ethnicity, gender identity, precise location, information used for verification, health information voluntarily included in a profile, communication, matching prompt, or interaction with an AI Bot Feature, private communications, generated outputs, and inferences derived from those data.

We process sensitive data only for the Service purposes described in this Policy, including profiles, discovery, matching, personalization, messaging, events, verification, safety, moderation, fraud prevention, account integrity, support, legal compliance, and development or improvement of those functions. We obtain a separate or explicit consent when applicable law requires it. You may withdraw a consent through the method provided with the feature or by contacting us, although withdrawal may prevent us from providing a feature that depends on the data.

We do not sell sensitive personal data, use sensitive profile data or private messages for cross-context behavioral advertising, or use verification biometrics to infer characteristics unrelated to eligibility, identity, security, fraud prevention, or safety. We do not provide private messages or verification biometrics to a third party to train a general-purpose model for that party’s independent purposes unless we first provide a separate notice and obtain any consent required by law.

Information you choose to make visible through a profile, event, or other public or semi-public feature may be viewed, copied, or shared by other users. Please consider the sensitivity of information before making it visible.

5. How we collect personal data

• Directly from you when you register, build a profile, upload content, record or type a matching prompt, send messages, verify age or identity, make a purchase, create or attend an event, submit a report, appeal a decision, or contact support.
• Automatically from your device and use of the Service, including technical, security, usage, analytics, attribution, and approximate-location data.
• From app stores, payment processors, authentication providers, verification providers, cloud providers, AI matching or AI Bot providers, moderation and safety vendors, fraud-prevention providers, communications providers, and analytics providers.
• From other users who interact with you, report you, invite you to an event, or communicate with you.
• From public sources and authorities where collection is lawful and reasonably necessary for safety, fraud prevention, sanctions or export compliance, legal obligations, or protection of Sheer, users, or third parties.

6. How we use personal data

7. Legal bases for EU/EEA and UK residents

This Section 7 applies only to residents of the European Union or European Economic Area (“EU/EEA”) or the United Kingdom.

We rely on the legal basis that best fits the processing activity. Depending on the activity and jurisdiction, this may include performance of our contract with you, our legitimate interests or those of a third party, compliance with legal obligations, protection of vital interests, establishment or defense of legal claims, and consent. We consider and balance relevant interests and rights when relying on legitimate interests.

Where we rely on consent, you may withdraw it at any time through the relevant in-app control or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal. Some features cannot operate without the data that the feature requires.

8. Profiles, discovery, and visibility

Information you place on a profile or otherwise share through a public or semi-public feature may be displayed to other users and used by Sheer for discovery, matching, recommendations, personalization, safety, moderation, and the other purposes described in this Policy. Fields marked private are not displayed to other users unless you direct us to share them through a feature.

Once information is disclosed to another user, Sheer cannot control every screenshot, copy, republication, or use outside the Service. You should not include information in a visible field or communication that you do not want another user to retain or disclose.

9. Private messages and communication analysis

Sheer processes private messages, media, metadata, prompts, generated outputs, and interaction patterns to transmit and store communications and operate requested features. Stream receives chat messages and may apply automated moderation to chat text and images. OpenAI may process Vibes audio streamed from a user’s device, profile biographies for moderation, and speech from videos for transcription. The AI Coach provided through Venice may process users’ one-to-one chats on a recurring basis, including daily processing, together with private or hidden profile fields of users or potential matches used to provide recommendations. Sheer and these providers may also analyze communications and interactions for matching, personalization, safety, moderation, fraud prevention, abuse detection, service integrity, support, research, development, legal compliance, and enforcement of the Terms, Community Guidelines, and Child Safety Standards Policy, as described in this Policy and any feature-level notice.

Automated systems may flag content, prompts, outputs, or patterns for review. Access by personnel is limited to people who need it for the disclosed purpose, such as safety, child protection, moderation, support, legal compliance, security, or troubleshooting. We do not provide private messages or verification biometrics to a third party to train a general-purpose model for that party’s independent purposes without separate notice and any consent required by law.

10. AI and automated systems

Sheer may use artificial intelligence, machine learning, automated classification, scoring, and recommendation systems to rank profiles, recommend potential matches or content, personalize features, operate clearly identified automated conversational or image-generation features (“AI Bot Features”), detect fraud and safety risks, moderate content, support users, translate content, and test, evaluate, or improve the Service. After a profile photo is approved, Sheer may automatically provide the photo to Stability AI and/or PixVerse to enhance or animate it for use in the Service.

Depending on the feature, inputs may include profile information, including fields marked private or hidden; preferences; private matching prompts or transcripts; conversations with AI Bot Features; one-to-one messages or interaction patterns; uploaded media; generated text or images; blocks and reports; device or security signals; and information inferred from those inputs. Providers used for these functions may include Venice, OpenAI, Stability AI, PixVerse, AWS services such as Bedrock, Comprehend, and Rekognition, and other providers described in this Policy. Automated outputs may be incomplete, inaccurate, biased, or unexpected and do not guarantee compatibility, authenticity, safety, or any particular result.

We may use automated and human-assisted safety controls to prevent, detect, review, restrict, or remove prompts and outputs that may violate law, the Community Guidelines or the Child Safety Standards Policy. Where required or permitted, we may preserve and disclose relevant information to safety organizations, app stores, or authorities.

Sheer does not use automated systems to make decisions that produce legal or similarly significant effects concerning housing, employment, education, credit, insurance, or health care. If Sheer introduces a covered significant-decision use, we will provide any pre-use notice, opt-out, access, explanation, human review, or appeal right required by applicable law before or at the time the use begins.

11. Identity verification and biometrics

Sheer may use one or more third-party verification providers. Depending on the method and jurisdiction, a provider may process an identity document, selfie, liveness capture, face image or video, facial measurements, age-estimation information, or related signals. Sheer may receive verification results, extracted information, reference identifiers, timestamps, reason codes, and other information reasonably necessary for eligibility, fraud prevention, safety, moderation, account recovery, audits, appeals, and enforcement.

Before a collection or enrollment that is subject to a biometric privacy law, Sheer or the provider supplies the legally required notice and obtains the legally required consent, release, or authorization. Sheer does not sell, lease, trade, or otherwise profit from regulated biometric identifiers. See the U.S. Biometric Data Notice and Retention Policy for applicable U.S. state retention and destruction rules.

Providers, methods, and retention schedules may change. The provider-specific notice presented with the verification flow identifies the current provider and describes whether raw media or a biometric template is created, who receives it, and how long the provider retains it. Sheer offers an alternative verification method when applicable law requires one.

12. Location

Sheer may infer approximate location from an IP address and may collect precise location when you enable device permissions or use a location-dependent feature. We may use location for discovery, distance calculations, recommendations, events, fraud prevention, security, safety, analytics, research, and improvement of the Service. For event venue search and related location functions, location or search data may be provided to Google Places and Amazon Location Service. Google processes data received through Google Maps Platform services under the Google Privacy Policy at https://policies.google.com/privacy. To map GPS coordinates to a city or region, Sheer may also send coordinates to the public OpenStreetMap Nominatim service. Nominatim is an independently operated public service and is not a Sheer-contracted processor; its own terms and privacy practices apply.

You may control precise-location permission through your device or in-app settings, although disabling it may limit location-dependent features. Sheer does not sell precise location or use it for cross-context behavioral advertising.

13. Events

Sheer may allow users to create, discover, or receive invitations to events. Unless Sheer expressly says otherwise, user-created events are organized by third parties, not Sheer. Event creators and invitees may receive profile, attendance, communication, location, and other information reasonably necessary for the feature and chosen by the user.

Sheer may review event-related information for safety, moderation, fraud prevention, legal compliance, and enforcement. Consider carefully what profile, location, or attendance information you share in connection with an event.

14. Purchases, subscriptions, and app-store information

Apple, Google, or another payment provider generally processes payment credentials. Sheer may use RevenueCat to manage subscriptions and entitlements. Sheer may receive and provide RevenueCat with purchase receipts, transaction or account identifiers, entitlement status, subscription tier, billing country, renewal or cancellation status, refund status, and related records.

Deleting the App or your Sheer account does not necessarily cancel a subscription managed by an app store or other payment provider. You must follow the cancellation method provided by that provider.

15. Cookies, SDKs, analytics, attribution, and marketing

Sheer and its providers may use cookies, SDKs, pixels, local storage, device identifiers, analytics tools, attribution tools, crash-reporting tools, and similar technologies to operate, secure, measure, personalize, test, debug, develop, and improve the Service; understand feature performance; and measure first-party marketing campaigns. Sheer uses Sentry for crash, error, performance, and diagnostic reporting; diagnostic events may contain account, device, usage, or other data included in the relevant error context.

Where applicable law requires consent for nonessential cookies, SDKs, device access, or direct marketing, Sheer obtains that consent before the relevant activity. You may use the available cookie, device, or in-app controls to change choices, although some essential technologies cannot be disabled without impairing the Service.

As of the Effective Date, Sheer does not sell personal data or share personal data for cross-context behavioral advertising. If this practice changes, Sheer will update this Policy and implement the legally required choice mechanisms before the activity begins. Sheer honors legally recognized opt-out preference signals, including Global Privacy Control, where applicable law requires it.

Browser “Do Not Track” signals are not uniform. Except where applicable law requires otherwise, the Website does not treat a browser Do Not Track setting as a privacy request. The Service may contain links to or integrations with third-party websites, apps, platforms, app stores, payment services, verification providers, or other services, whose privacy practices are governed by their own notices and terms.

16. How we disclose personal data

Sheer does not sell personal data. Where a recipient processes personal data as Sheer’s service provider or processor, Sheer uses contractual restrictions and instructions to the extent required by applicable law. Some recipients, including independently operated or public services such as the OpenStreetMap Nominatim service, may process data under their own terms and privacy notices rather than under a negotiated processor contract. Nothing in this Policy represents that every third-party recipient acts solely under Sheer’s instructions.

17. International transfers and data residency

Sheer and its providers may process, store, access, or transfer personal data in countries other than where you reside, including countries whose privacy laws differ from those in your jurisdiction. We use contractual, transfer, localization, residency, security, and other mechanisms required or permitted by applicable law. Provider-specific notices may identify additional processing locations.

18. Retention

We retain personal data only for as long as reasonably necessary and proportionate for the purposes described in this Policy, taking into account the nature and sensitivity of the data, account status, user expectations, safety and fraud risks, legal and regulatory requirements, transaction and chargeback periods, dispute and litigation needs, contractual obligations, and technical deletion cycles.

Account-Deletion Period

After an account-deletion request is completed, Sheer promptly removes or disables the public profile and ordinarily deletes or de-identifies account and profile data across active systems within 180 days. Limited records may be retained longer only when applicable law permits or requires it for the exceptions described below.

Deletion is a process rather than an instantaneous event. During the ordinary deletion period, data may remain in restricted backup, disaster-recovery, security, or integrity systems. Those copies are isolated from ordinary product use and are deleted or overwritten in the normal cycle, unless a legal hold or other permitted exception applies. We do not retain information solely because it might be useful in the future.

We may retain limited information beyond the ordinary period where reasonably necessary and permitted or required for: legal holds, litigation, investigations, valid government requests, child-safety or emergency reporting, enforcement of agreements, prevention of fraud or repeat abuse, protection of users or Sheer, tax and accounting obligations, transaction and chargeback records, compliance records, and recipient-held copies. When the reason for the extension ends, we delete or de-identify the information within a reasonable time.

19. Controls and legal rights

Sheer may provide in-app controls for profile visibility, communications, location permissions, marketing preferences, cookie or SDK choices, account settings, and account deletion. You may review or update eligible account and profile information through the controls we make available.

You may submit a privacy request by e-mailing privacy@sheer.dating or through the general in-App support channel. Account deletion is also available through the in-App deletion feature. Depending on where you reside and whether a particular law applies to Sheer, you may have rights to access or confirm processing, correct, delete, receive a portable copy, withdraw consent, object, opt out of certain processing, obtain information about recipients, appeal a denied request, or complain to a regulator. The applicable supplement below provides additional information.

We may verify a request, require information reasonably necessary to authenticate it, apply lawful exceptions, and retain information where permitted or required by law. We do not discriminate against a person for exercising an applicable privacy right.

20. Security

We use administrative, technical, and organizational safeguards that we consider appropriate to the nature and sensitivity of the Service and the information processed. These may include access controls, encryption in transit, vendor diligence, logging, monitoring, incident response, and personnel or contractor obligations.

No security measure, transmission method, or storage system can be guaranteed to be completely secure, and Sheer does not warrant absolute security. You are responsible for maintaining the confidentiality of your login credentials and for promptly reporting suspected account compromise.

21. Account deletion

You may request account deletion through the in-app deletion feature or another method we make available. We may require reauthentication or other verification before processing the request. We promptly remove or disable the public profile and complete deletion or de-identification in accordance with Section 18.

Deletion does not require us to delete information that we are permitted or required to retain, including safety, fraud, transaction, legal, audit, enforcement, backup, and dispute records. Account deletion does not necessarily cancel an app-store or third-party subscription.

22. Children and minors

Sheer is not directed to minors and does not permit anyone under 18 to use the Service. We use age assurance and other measures designed to deter underage access and enforce our Child Safety Standards Policy. We do not knowingly maintain an account for a person under 18.

If we learn or reasonably suspect that a person under 18 used the Service, or that Content, a prompt, an output, or an interaction involves child sexual abuse or exploitation, we may restrict or terminate accounts; remove or restrict Content; require age assurance; preserve information for safety or legal purposes; make reports to the National Center for Missing & Exploited Children, law enforcement, app stores, or other competent recipients where required or permitted; notify a parent or guardian where appropriate and lawful; and delete or retain information as permitted or required by law. Data collected solely to determine age or eligibility is used only for that purpose and related safety, security, fraud-prevention, and compliance purposes and is retained no longer than reasonably necessary.

Use the in-App reporting mechanism or contact safety@sheer.dating if you believe a minor has used the Service, a child may be at risk, or we collected information from a minor. Do not download, copy, forward, or redistribute suspected child sexual abuse material. A parent or guardian may use the same address to request review or deletion, subject to verification and applicable law. The Child Safety Standards Policy provides additional reporting information.

23. Changes to this Policy

We may update this Policy to reflect changes in the Service, technologies, providers, business practices, processing purposes, the Community Guidelines, the Child Safety Standards Policy, or legal requirements. We may provide notice of material changes by posting the updated Policy on the Website or in the App, by in-app notice, e-mail, or another method required or permitted by law.

Where applicable law requires additional notice, consent, or another action before a materially different processing activity begins, we will provide that notice and obtain that consent or take that action. The Effective Date at the beginning of the Policy identifies the version currently in effect.

24. Contact information

PWD Entertainment, LLC is a Delaware limited liability company with a mailing address at 16192 Coastal Hwy, Lewes, Delaware 19958. Privacy inquiries and requests may be sent to privacy@sheer.dating. Safety, underage-use, or child-protection concerns may be submitted through the in-App reporting mechanism or sent to safety@sheer.dating. Our Website is https://sheer.dating/. The Community Guidelines and Child Safety Standards Policy are also available online.

A jurisdictional representative, data protection officer, privacy officer, or regulator contact, where applicable, is identified in the relevant supplement or local notice.

Back to contents

JURISDICTION-SPECIFIC PRIVACY SUPPLEMENTS

Each supplement below applies only to residents of the jurisdiction identified in its heading and only to the extent the applicable law of that jurisdiction applies to Sheer. If a supplement conflicts with the main Policy, the supplement controls for the applicable resident and processing activity.

Canada

This supplement applies only to residents of Canada.

Privacy officer. Sheer’s privacy officer may be contacted at privacy@sheer.dating or the mailing address in Section 24.

Consent and sensitive information. Sheer uses express consent where the sensitivity of the information, the reasonable expectations of the individual, the processing activity, or applicable Canadian law requires express rather than implied consent. A refusal or withdrawal may prevent Sheer from providing a feature that reasonably requires the information.

Québec residents. Where Québec law requires express consent for sensitive personal information, Sheer obtains it expressly and separately in the legally required manner. French versions of consumer-facing documents are provided where required, and any language election is handled in the manner required by law.

Service providers and transfers. Personal information may be processed outside Canada. Sheer assesses and uses contractual, security, governance, and other safeguards required by applicable Canadian law.

Rights and complaints. Depending on the province and applicable law, residents may have rights of access, correction, withdrawal of consent, data portability in prescribed circumstances, and complaint. Requests may be submitted to privacy@sheer.dating.

Back to contents

European Union / EEA

This supplement applies only to residents of the European Union or European Economic Area (“EU/EEA”).

Controller. PWD Entertainment, LLC is the controller unless the Service identifies another Sheer entity for a particular processing activity.

EU representative. [To be announced contemporaneously with our EU launch].

Data protection contact. Questions about EU/EEA data protection may be sent to privacy@sheer.dating. If Sheer is required to appoint a data protection officer, the officer’s contact details will be added here before the relevant processing begins.

Legal bases and special-category data. The legal bases and special-category conditions are described in Section 7. Where explicit consent is the applicable condition, Sheer obtains it through a separate affirmative action and maintains a consent record.

Cookies and similar technologies. Sheer obtains consent required for nonessential device storage or access, direct marketing, or similar activities and provides a means to withdraw or change consent.

Automated systems. Sheer provides information, access, objection, human review, or other safeguards required for an automated decision covered by applicable law. Dating recommendations do not determine access to employment, housing, credit, education, insurance, or health care.

Transfers. Transfers outside the EU/EEA use an adequacy decision, approved contractual clauses and any required supplementary measures, or another lawful transfer mechanism.

Rights. Subject to applicable law and exceptions, residents may have rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and rights concerning certain automated decisions. A complaint may be lodged with the competent data protection authority. Requests may be submitted to privacy@sheer.dating.

Back to contents

Kazakhstan

This supplement applies only to residents of Kazakhstan.

Consent. Where consent is required for collection, processing, transfer, or dissemination, Sheer obtains a confirmable electronic or other legally valid consent containing the information required for the relevant activity, including the operator, categories of data, purposes, consent period, recipients, cross-border transfer, and public dissemination as applicable.

Public dissemination. Sheer obtains any separate authorization required before making personal data publicly accessible. A profile setting or feature-level control identifies the information that the user elects to make visible.

Data residency and transfers. To the extent required, personal data subject to localization are collected, recorded, systematized, stored, updated, and retrieved through a Kazakhstan-located database before any lawful cross-border transfer. Sheer uses a lawful transfer route and any required security or notification measures.

Rights. Kazakhstan residents may exercise applicable rights by contacting privacy@sheer.dating. Sheer provides local-language notices or consent instruments where required.

Back to contents

Russia

This supplement applies only to residents of the Russian Federation.

Local notices and data residency. Sheer provides Russian-language privacy notices and consent instruments where required. To the extent required, personal data of Russian citizens collected through the Internet are initially collected, recorded, systematized, accumulated, stored, updated, and retrieved through a database located in Russia before any lawful cross-border transfer.

Special-category, biometric, and dissemination data. Sheer obtains any written or separate consent required for special-category data, biometric identification data, or personal data that a user elects to disseminate publicly. A consent to disseminate data is separate from a general processing consent where required.

Transfers and rights. Sheer conducts cross-border transfers, regulator notifications, and responses to resident requests in the manner required by applicable Russian data-protection rules. Requests may be submitted to privacy@sheer.dating.

Back to contents

Türkiye

This supplement applies only to residents of Türkiye.

Local information notice. Sheer provides a Turkish-language information notice identifying the controller, processing purposes, recipients, collection method, legal basis, and resident rights where required.

Explicit consent. The information notice is separate from any explicit-consent request. Sheer obtains explicit consent where it relies on consent or where no other lawful processing condition applies, including for special-category data where required.

Transfers. Cross-border transfers use an adequacy route, appropriate safeguards or standard contract, an applicable derogation, or another lawful mechanism. Sheer completes any filing, registration, or notification required for the relevant processing.

Rights. Residents may exercise applicable rights through privacy@sheer.dating or another method identified in the Turkish-language notice.

Back to contents

United Kingdom

This supplement applies only to residents of the United Kingdom.

Controller. PWD Entertainment, LLC is the controller unless the Service identifies another Sheer entity for a particular processing activity.

UK representative. [To be announced contemporaneously with our UK launch].

Data protection contact. Questions may be sent to privacy@sheer.dating. If Sheer is required to appoint a data protection officer, the officer’s contact details will be added here before the relevant processing begins.

Legal bases and special-category data. Sheer relies on the bases described in Section 7 and an applicable condition for special-category data. Where explicit consent is required, Sheer obtains it through a separate affirmative action.

Transfers. Transfers outside the United Kingdom use a UK adequacy regulation, the UK International Data Transfer Agreement or UK Addendum to approved contractual clauses, or another lawful route.

Rights and complaints. Subject to applicable law and exceptions, residents may have rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and rights concerning certain automated decisions. Complaints may be made to the Information Commissioner’s Office. Requests may be submitted to privacy@sheer.dating.

Adult-only design. The Service is intended for adults and uses age-assurance measures designed to deter access by persons under 18. Sheer assesses whether the Service is likely to be accessed by children and applies any additional age-appropriate design measures required for the actual audience and processing.

Back to contents

United States

This consolidated United States supplement applies only to U.S. residents and only to the extent an applicable U.S. privacy law applies to Sheer. The subtitles below form part of this Policy and replace separate U.S. addenda.

U.S. State Privacy Rights

Depending on your state of residence, the type of data and processing, and whether a law’s scope and thresholds apply to Sheer, you may have rights to:

• confirm whether Sheer processes your personal data and access or obtain a copy of it;
• correct inaccuracies and delete personal data, subject to lawful exceptions;
• obtain a portable copy of personal data you provided where required;
• opt out of a sale, sharing for cross-context behavioral advertising, targeted advertising, or certain profiling where applicable;
• consent to, withdraw consent from, or limit certain sensitive-data processing where applicable;
• obtain information about categories or specific third parties that receive personal data where applicable; and
• appeal certain request decisions and contact the relevant attorney general or regulator as provided by law.

Submit a request by e-mailing privacy@sheer.dating or through the general in-App support channel. Where a state provides an appeal right, use the same method and state that you are appealing a prior decision. Sheer will respond within the applicable statutory period and will not discriminate against you for exercising a right.

An authorized agent may submit a request where applicable law permits, subject to proof of authority and verification. Sheer recognizes qualifying universal opt-out mechanisms where applicable. Oregon residents may request a list of specific third parties to which Sheer disclosed personal data, to the extent the Oregon law applies and requires it.

As of the Effective Date, Sheer does not sell personal data or use it for targeted or cross-context behavioral advertising. If this changes, Sheer will update this Policy and implement any required “Your Privacy Choices,” opt-out preference signal, or other choice mechanism before the activity begins.

California Privacy Statement

Scope. This California Privacy Statement supplements the main Policy and applies to California residents whose personal information is subject to the California Consumer Privacy Act, as amended (“CCPA”). Terms defined by the CCPA have the same meanings here when used in that context.

Twelve-month disclosures. The California Notice at Collection identifies the categories of personal information that Sheer collects, examples, the purposes of collection and use, categories of recipients, and retention periods or criteria. During the preceding 12 months, Sheer has collected the listed categories to the extent individuals used or interacted with the Service or Website. If the Service has been publicly available for less than 12 months, this disclosure covers the period since public launch.

Sources and purposes. Sheer collects personal information from you, your device and Service activity, other users, app stores and authentication providers, verification and fraud-prevention providers, analytics and attribution providers, service providers, business partners, public sources, and authorities where permitted by law. Sheer uses it for the purposes described in Sections 6 and 8 through 16, including account administration, matching, personalization, communications, safety, verification, AI-assisted features, development, analytics, first-party marketing, payments, support, legal compliance, and corporate transactions.

Disclosure for business purposes. During the preceding 12 months, Sheer may have disclosed the categories in the Notice at Collection to service providers, contractors, verification providers, app stores, payment processors, other users at your direction, safety organizations, authorities, affiliates, professional advisers, and corporate-transaction parties for the purposes described in Section 16.

Sale and sharing. During the preceding 12 months, Sheer has not sold personal information or shared personal information for cross-context behavioral advertising, as those terms are defined by the CCPA. Sheer does not have actual knowledge that it sells or shares personal information of consumers under 16. If Sheer begins a sale or sharing activity, Sheer will provide the legally required notice, opt-out method, and opt-out preference signal processing before the activity begins.

Sensitive personal information. Sheer uses and discloses sensitive personal information only for providing requested Service features, verification, account integrity, security, safety, fraud prevention, legal compliance, and other purposes permitted without offering a right to limit. Sheer does not use sensitive personal information to infer characteristics for unrelated advertising. If Sheer begins a use or disclosure that triggers the CCPA right to limit, Sheer will provide the required method before that use or disclosure begins.

Automated decision-making. Sheer uses automated systems for matching, personalization, safety, fraud prevention, moderation, support, and related Service functions. Sheer does not use automated decision-making technology to make a “significant decision” concerning employment, housing, education, credit, insurance, or health care. If this changes, Sheer will provide any required pre-use notice and access, opt-out, or appeal rights.

California rights. Subject to the CCPA and applicable exceptions, you may have the right to know or access categories and specific pieces of personal information; correct inaccurate personal information; delete personal information; obtain information about sales, sharing, and business-purpose disclosures; opt out of sale or sharing; limit certain uses or disclosures of sensitive personal information; use an authorized agent; and receive nondiscriminatory treatment.

How to submit and how we respond. Submit a request to know, access, correct, or delete by e-mailing privacy@sheer.dating or through the general in-App support channel. Sheer will acknowledge receipt within 10 business days and generally respond within 45 calendar days. If reasonably necessary, Sheer may extend the response period once by an additional 45 calendar days and will explain the extension. Requests are verified using information appropriate to the request and the sensitivity of the information. We do not disclose sensitive information until the request is sufficiently verified.

Authorized agents. An authorized agent may submit a request by the same methods. Sheer may require proof that the agent has authority and may require the consumer to verify identity or directly confirm authorization, except where a valid power of attorney or other law provides otherwise.

Contact. California privacy questions and CCPA requests may be sent to privacy@sheer.dating or through the general in-App support channel. Because Sheer operates exclusively online and maintains a direct relationship with account holders, these are the request channels Sheer currently provides. If Sheer later collects personal information through material offline channels, it will add any additional request method required by law.

California Shine the Light. Sheer does not share personal information with third parties for their own direct-marketing purposes within the meaning of California Civil Code § 1798.83.

California Notice at Collection

This Notice at Collection applies to California residents and should be displayed at or before the point of collection. It provides a concise summary; the California Privacy Statement and main Policy provide additional detail. A direct link to this subtitle should be used wherever the CCPA requires a Notice at Collection.

California choices. Sheer does not currently sell or share personal information and does not currently use or disclose sensitive personal information in a manner that triggers a right to limit. If these practices change, Sheer will provide the required “Your Privacy Choices” or equivalent controls before the change. Submit other California requests through the general in-App support channel or by e-mailing privacy@sheer.dating.

Consumer Health Data Privacy Notice — Connecticut, Nevada, and Washington

Effective Date: September 30, 2026.

This notice supplements the main Policy and applies only to “consumer health data” of Connecticut, Nevada, or Washington residents to the extent an applicable consumer-health or privacy law applies to Sheer. If this notice conflicts with the main Policy concerning covered consumer health data, this notice controls.

Consumer health data we may collect. Depending on information you choose to provide, features you use, and inferences generated for those features, covered consumer health data may include physical or mental health information; sexual or reproductive health information; gender-affirming care or gender-identity information where legally treated as health data; disability or accessibility information; health-related information in profiles, messages, private AI matching prompts, support or safety reports; biometric or genetic information linked to health status; and health-related inferences. Sheer does not intentionally infer that you are seeking health care from visits to unaffiliated websites or locations.

Sources. Consumer health data may come directly from you; from profiles, messages, prompts, reports, or other content you provide; from your device and use of requested Service features; from other users who communicate with or report information about you; and from providers supporting a feature you use.

Purposes and manner of processing. Sheer may collect and use consumer health data to provide requested profile, dating, matching, discovery, messaging, event, support, safety, verification, personalization, moderation, fraud-prevention, account-integrity, and legal functions. Sheer may analyze information by automated or human-assisted means for a requested feature, matching, safety, moderation, or support. Where affirmative consent is required for a collection, use, sharing, or purpose, Sheer obtains it before the covered activity.

Sharing. Sheer may share covered consumer health data with: (i) other users when you choose to disclose it through the Service; (ii) processors and service providers supporting hosting, AI-assisted matching, communications, safety, moderation, verification, fraud prevention, support, and security; (iii) professional advisers and transaction parties where permitted; and (iv) authorities or safety organizations where permitted or required by law.

Sheer does not share consumer health data with an affiliate for the affiliate’s independent purpose.

Cross-site and geofencing practices. Sheer does not use consumer health data to track you over time and across unaffiliated websites or online services for advertising. Sheer does not use geofencing around health-care facilities to identify, track, collect data from, or send messages or advertisements to consumers in connection with health services.

Sale. Sheer does not sell consumer health data. If Sheer ever proposes a covered sale, it will obtain a separate written authorization that satisfies applicable law and will not condition the Service on that authorization where prohibited.

Your rights. Subject to applicable law and exceptions, you may have the right to confirm whether Sheer collects, shares, or sells consumer health data; access covered data and information about sources or recipients; withdraw consent for future collection or sharing; request correction where applicable; request deletion; obtain a list of third parties or affiliates; and appeal a denied request. Submit a request or appeal through the general in-App support channel or by e-mailing privacy@sheer.dating.

Response and deletion timing. Sheer responds within the applicable legal period. For a validated Nevada deletion request, Sheer deletes covered data from active records and notifies applicable recipients within 30 days; deletion from archived or backup systems may take up to six months. Sheer applies any equal or shorter Washington or Connecticut deadline that governs a particular request. Lawful exceptions may apply.

Material changes. Sheer will update this notice and provide any additional notice or obtain any affirmative consent required before collecting or using new categories of consumer health data, adding a new purpose, or sharing with a new category or specific affiliate where applicable law requires it. A conspicuous link to this notice should be placed on the Website homepage and in the App privacy settings where required.

U.S. Biometric Data Notice and Retention Policy

This notice applies when Sheer or a provider acting for Sheer collects, captures, receives, possesses, enrolls, or otherwise processes a biometric identifier or biometric information covered by an applicable U.S. state biometric privacy law. A photograph, video, or selfie is not necessarily a regulated biometric identifier in every state; applicability depends on the technology used and governing law.

Biometric data and purposes. Depending on the verification or security method, covered biometric data may include face geometry or measurements, fingerprints, voiceprints, liveness templates, face-match templates, or other regulated identifiers or information derived from them. Sheer may process covered biometric data for age assurance; identity, photo, or real-person verification; account security and recovery; fraud, impersonation, abuse, and duplicate-account prevention; safety and enforcement; audits and appeals; and verification-system quality assurance to the extent permitted by law and covered by the required notice or consent.

Notice and consent. Before a covered collection or enrollment, Sheer or its provider informs the individual that biometric data are being collected or stored, states the specific purpose and retention period, and obtains the consent, written release, or other authorization required by applicable law. If a required verification is not completed, Sheer may deny, restrict, suspend, or terminate the affected feature or Service, subject to any legally required alternative.

Disclosure, commercialization, and protection. Sheer does not sell, lease, trade, or otherwise profit from regulated biometric identifiers. Sheer may disclose them only to a provider supporting the disclosed purpose, to authorities where permitted or required by law, with legally valid consent, or as otherwise permitted by applicable law. Sheer applies reasonable safeguards appropriate to the sensitivity of the data and contractually requires applicable providers to protect it.

Multiple laws. If more than one biometric retention rule applies to the same covered biometric identifier, Sheer applies the rule that requires earlier deletion unless another law permits or requires a different result. A provider-specific notice may impose a shorter period.

Contact and requests. Questions or requests concerning covered biometric data may be submitted to privacy@sheer.dating or through the general in-App support channel.

Terms of Service | Community Guidelines | Child Safety Standards Policy

Back to Contents